Disclaimer Policy

Welcome to Silke Soft. This Disclaimer Policy explains important information regarding the use of our website and the purchase of products from our online lingerie store.

By accessing or using https://silkesoft.com, you acknowledge that you have read, understood, and agreed to the terms outlined in this Disclaimer.

1. General Information

The information provided on the Silke Soft website is published in good faith and is intended for general informational purposes only.

While we strive to keep all product information, pricing, and website content accurate and up to date, Silke Soft makes no guarantees regarding the completeness, accuracy, reliability, or availability of any information published on this Website.

Any reliance you place on the information provided is strictly at your own risk.

2. Product Disclaimer

Silke Soft specializes in lingerie, intimate wear, shapewear, bras, panties, nightwear, and women's essentials.

Please note:

  • Product images are for illustration purposes only.

  • Actual colors may vary depending on screen settings, lighting, or photography.

  • Minor variations in stitching, fabric texture, sizing, or appearance may occur due to manufacturing processes.

  • Product availability may change without prior notice.

  • We do not guarantee that product descriptions, images, or specifications are completely free from errors.

We recommend checking the product description and size guide carefully before placing an order.

3. Size & Fit Disclaimer

Every individual has a unique body shape and fit preference.

Although Silke Soft provides detailed size guides, we cannot guarantee that every product will fit every customer perfectly.

Customers are responsible for selecting the appropriate size before completing their purchase.

Please refer to our Refund & Return Policy regarding size exchanges and eligibility.

4. Pricing Disclaimer

All prices displayed on Silke Soft are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.

In the event of:

  • Pricing errors

  • Technical issues

  • Incorrect promotions

  • Inventory discrepancies

we reserve the right to cancel or refuse any order before dispatch.

Shipping charges, COD handling fees, or other applicable charges may apply at checkout.

5. External Links Disclaimer

Our Website may contain links to third-party websites or services for your convenience.

Silke Soft does not control these websites and is not responsible for their:

  • Content

  • Privacy practices

  • Products

  • Services

  • Policies

Accessing third-party websites is entirely at your own risk.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Silke Soft shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use our Website.

  • Product misuse or improper care.

  • Delivery delays caused by courier services.

  • Website interruptions or technical issues.

  • Errors in pricing or product availability.

Your use of our Website and products is entirely at your own discretion and risk.

7. No Professional Advice

The information available on Silke Soft is intended solely for general shopping and product information.

Nothing on this Website should be considered:

  • Medical advice

  • Health advice

  • Professional fitting advice

  • Legal advice

If you have specific medical concerns related to lingerie, shapewear, or intimate wear, we recommend consulting a qualified healthcare professional before use.

8. Customer Responsibility

Customers are responsible for:

  • Reviewing product descriptions carefully.

  • Selecting the correct size.

  • Providing accurate billing and shipping information.

  • Following product care instructions.

  • Using products appropriately and as intended.

Failure to follow care instructions may affect the product's quality and lifespan.

9. Consent

By accessing our Website or placing an order with Silke Soft, you acknowledge that you have read and agreed to this Disclaimer Policy and all other applicable store policies.

10. Updates to This Disclaimer

We reserve the right to modify or update this Disclaimer Policy at any time without prior notice.

Any changes will be published on this page together with the revised effective date.

Continued use of our Website after updates constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions regarding this Disclaimer Policy, please contact us.

Silke Soft

📧 Email: Support@silkesoft.com

📱 Phone / WhatsApp: +92 315 5800081

🌐 Website: https://silkesoft.com

🕒 Customer Support Hours

Monday – Sunday

10:00 AM – 6:00 PM (PKT)

Thank you for choosing Silke Soft.

We appreciate your trust and are committed to providing a secure, transparent, and enjoyable lingerie shopping experience.